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In line with the Data Protection Act 1998 we will not retain any of your sensitive personal financial information. The information we retain on record will include the following:

Name; address; delivery address; phone number; fax number; e-mail address and order history.

Promotions - From time to time we may send out promotional material or special offers to our customers via e-mail. If you specifically do not want to be notified of forthcoming promotions please notify us at time of order

All Choxbox fresh cream truffles are made to order so as to ensure optimum freshness for our customers

If you require a specific delivery date for your chocolates, please contact us and we will endeavour to fulfill your request.

Each order will be dispatched by first class recorded post within the UK and will cost £3.95pp per order. The United Kingdom is defined as the U.K. mainland, Northern Ireland , The Channel Islands and the Isle of Man. We do not deliver outside of these areas. We do not dispatch to addresses outside of the United Kingdom

Please ensure that there is someone available to accept delivery (or arrange for delivery to a work address) as a signature will be required upon receipt. Should delivery not be possible a card will be left for the recipient informing them how/where they can collect. It will then be the recipient's responsibility to acquire the goods. We accept no liability if delivery is not made due to the recipient not being available or if goods become unsuitable as a result.

We will deliver to the address as you enter it and cannot accept liability for late or failed delivery if the quoted address is incorrect.

We regret that we cannot accept orders for delivery to a PO address or from persons placing an order whose own address contains a PO Box

All our products are despatched in perfect condition, as we take great care in packing them. However, if any items are unfortunately damaged in transit by circumstances beyond our control, please notify us within 24hrs then return them to us at the address below. Once we have received the item (s), we will refund the full purchase cost of that item (s) or send out a replacement by return and refund any reasonable postage costs incurred.